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Studio Policies & Terms of Service

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Welcome to MM Ballroom! To provide the best experience for our community, we have established the following policies for all Private Ballroom Dance Lessons and GYROTONIC® sessions. By scheduling a session, you agree to these terms.

1. Scheduling & Payment

  • Reservations: Sessions are scheduled based on the availability of the studio space, the instructor, and the client.

  • Pre-Payment: Payment is required in advance to secure your reservation. We accept online payments, cash, credit cards, Venmo, and checks.

  • No Refunds: All sales are final. Purchased sessions, packages, and gift certificates are non-refundable and cannot be exchanged for cash.

2. Package Expiration Schedule

To encourage consistent progress and manage studio availability, all packages have an expiration date from the date of purchase:

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  • All packages and classes Expire 12 months from purchase.

  • Any unused sessions remaining after these periods will be forfeited.

3. Cancellation & Punctuality

  • 24-Hour Notice: We require at least 24 hours' notice to cancel or reschedule. Cancellations made with less than 24 hours' notice, or "no-shows," will be charged in full. We understand emergencies happen and may consider exceptions on a case-by-case basis.

  • Punctuality: Please arrive 5 minutes early. Sessions will end at their scheduled time regardless of your arrival time to respect the next client's slot.

4. Studio Conduct & Safety

  • Dress Code: Proper dance or fitness attire is required. This includes appropriate dance shoes (suede or leather soles) and hair ties. For GYROTONIC®, please follow instructor guidance to ensure safety on specialized equipment.

  • Behavior: We strive for a positive, respectful, and safe environment. We reserve the right to terminate a lesson if a client’s behavior is inappropriate or disrespectful.

  • Communication: We encourage open communication! Please feel free to ask questions or provide feedback during your session.

5. Liability Waiver & Release

  • Acknowledgment of Risk: Participants acknowledge that dance and fitness activities involve inherent risks of injury, which are voluntarily assumed.

  • Fitness to Participate: Clients certify they are physically fit and will inform instructors of any medical limitations or injuries.

  • Release of Liability: MM Ballroom, its staff, and instructors are released from all liability for injuries or damages arising from participation, including those resulting from negligence.

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